1. Data we collect

Account data (name, email, organisation), billing data (handled by Stripe — we never see card numbers), content data (the audio you upload and the renders we produce), and usage data (which pages you view, which API endpoints you call, error logs). PLACEHOLDER.

2. Purpose

We use that data to operate the service (run renders, route to channels), bill you, debug failures, prevent abuse, and improve the product. We do not sell personal data. We do not train any model on your audio, lyrics, or renders. PLACEHOLDER.

3. Third parties

A full list of sub-processors that touch tenant data is published at /security. Each has signed a DPA with us. We do not share personal data with anyone else except where required by valid legal process. PLACEHOLDER.

4. Retention

Account and billing data: retained while your account is active and for 7 years after closure for tax / audit reasons. Content data (audio + renders): deleted within 30 days of account closure. Logs: retained for 90 days. Backups: 30 days. PLACEHOLDER.

5. Your rights

You can access, correct, export, or delete your personal data at any time. Email privacy@vocaler.ai and we'll respond within 30 days. EU/UK residents have the rights described in GDPR Articles 15–22; California residents have CCPA rights — both are honoured through the same workflow. PLACEHOLDER.

6. Cookies

This marketing site uses a single essential first-party cookie for theme preference; no third-party trackers, no advertising cookies. The product app uses a session cookie for authentication. We may add a privacy-respecting analytics tool in the future and will update this section before turning it on. PLACEHOLDER.

7. Contact

Data Protection contact: privacy@vocaler.ai. EU representative: PLACEHOLDER.